Privacy Policy

Last updated: 10-12-2025

Maison Paw Pets (“we”, “us”, “the Store”) is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, how we share it, and your rights under U.S. and state privacy laws.

1. Information We Collect

Device Information

Collected automatically when you browse our Store. This may include your IP address, browser details, time zone, pages viewed, and interaction patterns. We use this to improve website performance and customer experience.

Order Information

Collected when you make a purchase. This includes your name, billing and shipping address, payment information, email, and phone number. We use this to process orders, arrange shipping, confirm purchases, and detect potential fraud.

Customer Support

If you contact us, we may collect additional information needed to assist you.

2. How We Use Your Information

We use your data to:

  • Process and fulfill orders

  • Manage payments and shipping

  • Provide customer support

  • Improve our Store and user experience

  • Communicate offers and updates (only if you opt in)

  • Protect against fraudulent activity

3. Sharing Your Information

We share your information only with service providers essential to operating our Store, such as:

  • Website and ecommerce platform providers

  • Payment processors

  • Shipping and fulfillment partners

  • Marketing and analytics tools (based on your cookie preferences)

  • Legal authorities, if required by law

We do not sell your personal information.

4. Targeted Advertising & Cookies

We use cookies and basic tracking technologies to improve your browsing experience and to deliver more relevant content.
You may adjust your cookie settings in your browser. Disabling cookies may impact certain website features.

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined above or to meet legal obligations.
You may request deletion of your data at any time.

6. U.S. State Privacy Rights (Including California)

Depending on your state of residence, you may have rights to:

  • Access the personal information we hold about you

  • Request correction or deletion of your information

  • Opt out of certain types of data sharing or targeted advertising

To exercise these rights, contact us using the email below.

7. Children’s Privacy

Our Store is not intended for children under 13.
We do not knowingly collect data from minors. If you believe a minor has provided us personal information, please contact us to request removal.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page.

9. Contact Us

For questions about this Policy or to exercise your privacy rights, please contact us at:
📩 maisonpawpets@gmail.com